Step-by-step guides

How to use GoldenSpoon

Short, friendly video walkthroughs that take you through everything — from logging in to placing your first meal order. Watch at your own pace, as many times as you like.

1
0:48 · Getting started

Logging In

Select your village, enter your cell or residence number and your password to securely sign in to your GoldenSpoon account.

2
0:55 · Account

Prepaid Top-Up

Load credit onto your account so you're always ready to order. Top up in just a few taps, whenever it suits you.

3
1:03 · Ordering

Placing an Order

Browse the menu, choose the meals you'd like and confirm your order — the whole thing takes less than a minute.

4
1:20 · On-site

Ordering at the Kiosk

Prefer the on-site screen? Walk through placing your meal order at the GoldenSpoon kiosk in your village's dining area.

Still need a hand?

If anything's unclear, our team is happy to help — or to arrange a quick walkthrough for your village.

Get in touch